Cookie Policy

Last Updated: June 04, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Set by the website you're visiting
• Third-Party Cookies: Set by external services (like analytics or advertising platforms)

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core features such as:

• Security and authentication
• Session management
• Load balancing
• Shopping cart functionality
• Language preferences

You cannot opt out of essential cookies, as they are required for the website to work.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about:

• Pages visited and time spent on each page
• Click patterns and navigation flow
• Error messages encountered
• Device and browser information
• Approximate geographic location

Analytics Tools We Use:

• Google Analytics: For website traffic analysis and user behavior insights
• ViaGreece Analytics: For platform-level performance monitoring

2.3 Functionality Cookies

These cookies allow our website to remember your preferences and provide enhanced features:

• Language and currency preferences
• Login status and user settings
• Search filters and sort preferences
• Recently viewed items

2.4 Marketing and Advertising Cookies

With your consent, we may use cookies for marketing purposes:

• Remarketing: Show you relevant ads on other websites based on your browsing history
• Conversion Tracking: Measure the effectiveness of our advertising campaigns
• Personalization: Display content and offers tailored to your interests

Advertising Partners:

• Google Ads
• Facebook Pixel
• Other advertising networks (if applicable)

3. Types of Cookies We Use

Cookie Name	Purpose	Type	Duration
helios_activity_holidays_mon_ike_session	Maintains your session and login state	Essential	Session
XSRF-TOKEN	Security protection against cross-site request forgery	Essential	Session
language_preference	Remembers your language choice	Functionality	1 year
currency_preference	Remembers your currency selection	Functionality	1 year
_ga	Google Analytics - distinguishes users	Analytics	2 years
_gid	Google Analytics - distinguishes users	Analytics	24 hours
_fbp	Facebook Pixel - tracking and advertising	Marketing	3 months

4. Third-Party Cookies

Some cookies on our website are set by third-party services:

4.1 Google Services

• Google Analytics: For website analytics (Google Privacy Policy)
• Google Maps: For location and mapping features
• Google Ads: For advertising and remarketing (if applicable)

4.2 Social Media

• Facebook Pixel: For advertising and tracking (Facebook Privacy Policy)
• Social Media Plugins: For sharing content on social platforms

4.3 Payment Processors

• Stripe: For secure payment processing (Stripe Privacy Policy)

5. Managing Your Cookie Preferences

You have several options to control and manage cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions

For more information, visit www.allaboutcookies.org

5.2 Opt-Out Tools

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising: Your Online Choices (EU)
• NAI: Network Advertising Initiative Opt-out

5.3 Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may need to re-enter information on each visit
• Shopping cart functionality may be limited
• Personalized content and preferences won't be saved
• Some pages may not display correctly

Essential cookies cannot be disabled as they are required for the website to function.

6. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. At this time, our website does not respond to DNT signals, as there is no industry standard for how to interpret and respond to them.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised.

8. Contact Us

If you have questions about our use of cookies, please contact us: