Cookie Policy
This Cookie Policy explains how HELIOS ACTIVITY HOLIDAYS MON IKE uses cookies and similar tracking technologies on our website heliostours.eu.
By continuing to use our website, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
- First-Party Cookies: Set by the website you're visiting
- Third-Party Cookies: Set by external services (like analytics or advertising platforms)
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for our website to function properly. They enable core features such as:
- Security and authentication
- Session management
- Load balancing
- Shopping cart functionality
- Language preferences
You cannot opt out of essential cookies, as they are required for the website to work.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about:
- Pages visited and time spent on each page
- Click patterns and navigation flow
- Error messages encountered
- Device and browser information
- Approximate geographic location
Analytics Tools We Use:
- Google Analytics: For website traffic analysis and user behavior insights
- ViaGreece Analytics: For platform-level performance monitoring
2.3 Functionality Cookies
These cookies allow our website to remember your preferences and provide enhanced features:
- Language and currency preferences
- Login status and user settings
- Search filters and sort preferences
- Recently viewed items
2.4 Marketing and Advertising Cookies
With your consent, we may use cookies for marketing purposes:
- Remarketing: Show you relevant ads on other websites based on your browsing history
- Conversion Tracking: Measure the effectiveness of our advertising campaigns
- Personalization: Display content and offers tailored to your interests
Advertising Partners:
- Google Ads
- Facebook Pixel
- Other advertising networks (if applicable)
3. Types of Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
helios_activity_holidays_mon_ike_session |
Maintains your session and login state | Essential | Session |
XSRF-TOKEN |
Security protection against cross-site request forgery | Essential | Session |
language_preference |
Remembers your language choice | Functionality | 1 year |
currency_preference |
Remembers your currency selection | Functionality | 1 year |
_ga |
Google Analytics - distinguishes users | Analytics | 2 years |
_gid |
Google Analytics - distinguishes users | Analytics | 24 hours |
_fbp |
Facebook Pixel - tracking and advertising | Marketing | 3 months |
4. Third-Party Cookies
Some cookies on our website are set by third-party services:
4.1 Google Services
- Google Analytics: For website analytics (Google Privacy Policy)
- Google Maps: For location and mapping features
- Google Ads: For advertising and remarketing (if applicable)
4.2 Social Media
- Facebook Pixel: For advertising and tracking (Facebook Privacy Policy)
- Social Media Plugins: For sharing content on social platforms
4.3 Payment Processors
- Stripe: For secure payment processing (Stripe Privacy Policy)
5. Managing Your Cookie Preferences
You have several options to control and manage cookies:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
For more information, visit www.allaboutcookies.org
5.2 Opt-Out Tools
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising: Your Online Choices (EU)
- NAI: Network Advertising Initiative Opt-out
5.3 Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may need to re-enter information on each visit
- Shopping cart functionality may be limited
- Personalized content and preferences won't be saved
- Some pages may not display correctly
Essential cookies cannot be disabled as they are required for the website to function.
6. Do Not Track Signals
Some browsers support "Do Not Track" (DNT) signals. At this time, our website does not respond to DNT signals, as there is no industry standard for how to interpret and respond to them.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised.
8. Contact Us
If you have questions about our use of cookies, please contact us:
HELIOS ACTIVITY HOLIDAYS MON IKE
[email protected]
+306948057212
heliostours.eu